Hanoi: 2D1N Halong Bay by Arcady Boutique Cruise, All inclusive

Posted By : caroler154
Arcady Cruise was a great decision for me to choose. They go above and beyond to help and make certain you are good and enjoying yourself. Lucy our tour guide was amazing. She remembered everyone's ones name that was on the tour. She knows her job so well. I would ask for Lucy if you can have her. I also had a representative fro. The arcady cruise come to my hotel to see if all was good and what I thought about the experience and he gave me a thank you gift. They go above and beyond !!!

Thank you for the great time.
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Posted On : 2024-05-28 04:21:20

Posted By : Companion38640663595
Great trip, from the start to the end, everyone is friendly and helpful
Lucy is a wonderful tour guide, also Ben the cruise management
Big shout out to Jimmy who helped me from the start, arranging the transfer service
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Posted On : 2024-05-27 23:58:51

Posted By : Paradise57228189693
One of the most beautiful places we have travelled till now and the experience of staying there overnight on the cruise was exciting. But the customer service was not upto the mark. Our tour guide Mr. T. seemed to spend most of his time entertaining the “light- skinned” travellers and not bothering much about the other travellers. He was the only English speaking Vietnamese on board and we didn’t receive proper response from him. Kids were also left unattended at the squid fishing area with no one to guide and help in case someone had a mishap. In general the experience could have been made better if the crew and the guide were more friendly snd welcoming!
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Posted On : 2024-04-02 03:05:11

Posted By : giulianag913
Two days cruise in the bay
All perfect
Cozy and clean room
Great food
Abundant
Certainly not a cheap wine
Planned activities carried out even if some were canceled due to bad weather
Lusy was constantly present and organized our day
Unfortunately extremely unlucky with the cold foggy and wet weather
In the various visits to caves and islands we were always accompanied by a large number of tourists
Unfortunately the ships move in unison and the bay is full of people
In short, the doubt remains as to whether one day was not enough instead of two, even if dinner and the night on the ship are a good memory
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Posted On : 2024-03-16 01:23:22

Posted By : FellowTraveler724331
Nice attention and service! They serve fruits and snacks all the time and they guide you every single time. The rooms are perfect.
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Posted On : 2024-02-12 07:39:39

Posted By : W5953BGhelent
Guide Andy was very helpful. He brought us around Halong bay on the cruise. Arcady cruise was very comfortable and had good food too. We also went hiking and boating.
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Posted On : 2024-01-16 22:33:12

Posted By : murnih2024
The beauty of this travel was added to our tour guide, Andy Thinh, who has an amazing people skills and very kind. I was not feeling well and he gave me Paracetamols. His history knowledge is also very well. Andy was very helpful and super easy to approach. Thank you, Andy. Keep up the good work! You have made our journey so much better.
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Posted On : 2024-01-16 22:17:59

Posted By : R5810URmarcov
Super enthousiastic guide named Andy, would recommend 100%!
Nice cabins, friendly staff, nice activities.
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Posted On : 2024-01-16 21:57:11

Posted By : T6124CSrhondal
Highly recommend this cruise for a getaway from the city. We were well looked after by staff and the activities at ha long bay were really fun! The buffet lunches were also really yum!
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Posted On : 2023-12-29 23:45:49

Posted By : Sanchit_2509
The cruise sailing is memorable especially the sunset and sunrise. Andy the guide was helpful. Although the trip operators 3rd party who book the cruise might be misleading with the rooms, so better to book directly through Arcady.
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Posted On : 2023-12-15 23:32:14