Welcome to an incredible adventure, if what you like is getting to know new places and being in contact with nature, then this activity is for you. We will take you to know the second largest coral reef in the world, the first one is in Australia. The barrier measures 621 miles and goes from Guatemala to Mexico, we will take you to a reef located in Puerto Morelos which is considered to be the most beautiful due to the great diversity that exists, this point is so famous since the only boats that arrive are The local ones and unlike other reefs, the corals can grow in larger dimensions than normal. The diversity of underwater life that you will find is incredible, we will be able to see fish of many colors and species, as well as stingray and some turtles. Join us on this wonderful adventure. The activity includes round-trip transportation, lunch, water, and two 40-minute swims each on the reef.
Posted By : Heidi_C
This review is based on the fact that I booked a 2.5 hr tour that ended up being over 7 hrs. To be fair, the tour operator did issue me a refund after I asked (I will add an extra star because of this) but I am going to move ahead with my review so that other people are made aware to not to book the 2.5 hour tour.
Based on the description, it was my understanding that the tour I booked would consist of getting picked up in Cancun, taken to Puerto Moreles to snorkel, then promptly taken back to Cancun. My boyfriend and I only had 2 full days in Cancun and he had zero interest in snorkeling. I love snorkeling so when I found the 2.5 hr snorkel tour from Cancun to Puerto Moreles, I thought it would be perfect. I could get a snorkel in and be back in time to have an early lunch and spend the rest of the day with my boyfriend. That wasn’t the reality at all. Apparently the 2.5 hr tour does not even exist. Once I arrived in Puerto Moreles, I was told the tour would actually be 4 hrs instead. I was incredibly bummed because not only had I not purchased a 4 hr tour but I now would be losing precious time in Cancun with my boyfriend and I was recovering from a bout of food poisoning. I considered canceling prior to the tour start time but since I anticipated it only being 2.5 hrs, I figured I could power through since I love snorkeling so much. Nope. After snorkeling there was a taco lunch that I couldn’t even eat (nor did I want) due to not feeling well. In addition to that, we were told that we weren’t even going to get picked up until 2 PM. Since the tour was scheduled to start at 8 AM, we should have been picked up by noon to make the tour 4 hrs, and we weren’t even back in Cancun yet! I asked the tour operator if there was any way I could get taken back to Cancun earlier and they said no. At this point I was so disappointed in the tour being significantly longer than i expected, I was missing out on vacation time with my boyfriend, plus I was exhausted and feeling unwell, so I started to cry. I was completely exasperated. I was embarrassed so I walked away and I heard the tour employees laughing. It made me feel like an idiot. If this tour had been listed as a 7 hour tour (I didn’t get dropped off in Cancun until after 3:30 PM, I was literally the last person to get dropped off at my hotel after a series of very long drop offs) I would have known what I was in for and rated appropriately. Not only that, if the tour was accurately listed as 7 hrs I wouldn’t have even booked it in the first place. Same goes for the 4 hr tour, I had no interest in having lunch and hanging out in Puerto Moreles after snorkeling. Since I was prepared for 2.5 hrs, I unfortunately cannot rate this tour highly. As I said before, I will add an extra star since they issued me a refund.
Rating :
Posted On : 2023-05-10 14:29:23 
Posted By : Kristy_S
The staff was so wonderful. I needed a little extra help with my ms and they were so accommodating. The reef is the best snorkeling I have ever seen. We will be back with this company
Rating :
Posted On : 2023-02-09 21:30:29
