By booking with us, you will get:
• Cars up to 5 passengers
• 1 standard luggage per passenger - 65x 38x25cm (26x15x10in)
• Fixed price without hidden costs
• Customer support ready to help
Full refund guaranteed in case of cancellation 24 hours prior to start time service.
Posted By : Vignesh_D
This was perfect! Received a WhatsApp message soon after we landed (you need WiFi which we get because we have T-Mobile and also because there's free Madrid airport WiFi) with where to meet, a picture of the person who we were meeting and the information regarding the car itself. Miguel met us at the meeting point, help take our luggage to his car and drove us straight to our hotel while giving us a few tidbits about the city along the way! Could not have been any better.
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Posted On : 2024-02-26 03:17:01 
Posted By : David_M
Made this reservation to surprise my wife on her birthday as we arrived in Madrid. The person never showed. Called the emergency number 6 times and got disconnected. Zero customer service.
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Posted On : 2021-08-02 11:55:32
Posted By : Anne_J
Transfer from airport was excellent and much better than I had could have expected. A very well dressed driver had my name very clearly displayed and was most helpful with my luggage and was an excellent driver with an extremely clean car. An excellent introduction to Madrid.
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Posted On : 2020-03-03 03:14:00
Posted By : Candace_W
Ride was great, met us at departure. However, he made a point of telling me the wait time had expired. There was nothing we could have done to expedite the time from departing the plane, traveling to baggage claim, and collecting our luggage. I would have thought the company would monitor arriving flight times.
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Posted On : 2020-02-23 16:26:44
Posted By : catribeirosantos
Good communication from the begining, both company and driver very reliable and professional. Definitely recommend.
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Posted On : 2020-02-11 04:10:36
Posted By : Hariett_E
We were met at the airport as promised. The driver was courteous and helpful.Would definitely use your services again.
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Posted On : 2019-11-18 15:59:04
Posted By : 549arielg
It’s really convenient if someone will pick you up from the airport to your hotel and this company did, comfort and ease. Thanks to my driver for waiting as my flight was delayed.
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Posted On : 2019-10-30 03:07:37
Posted By : Cristina_W
Outbound flight was delayed for 3 hours so we missed our connecting flight to Madrid. Contacted Viator to let Servantrip know about change in pick up schedule. Our driver (Francisco Rafael Hernandez Ramirez) was there waiting for us upon exit from airport terminal and drove us to our hotel.
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Posted On : 2019-10-20 23:43:06
Posted By : AlvinaMor
The driver arrived punctually. He was professional and very polite and helpful. He was responsive and sensitive to our needs and requests. I highly recommend the use of your services for punctuality, reliability and courtesy. It takes a lot out of the stress of traveling when you have services you can count on.
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Posted On : 2019-10-01 08:32:12
Posted By : Jacquelyn_H
We were met at arrivals by a lovely young woman, who drove us directly to our B&B in town. She was a professional and safe driver.
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Posted On : 2019-09-14 09:58:39
