CHICHEN ITZA EXCLUSIVE TOUR, Cenote, Magical Town, Buffet & Free Souvenir

Posted By : socrate141
It was an incredible experience to be in one of the 7 wonders of the world with the warmth and friendliness of the guides Lalo and Tony who made our trip fun all the time. We recommend this excursion to anyone who wants to have a memorable time.
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Posted On : 2024-01-22 19:32:18

Posted By : Isabell C
Bus was comfy and air conditioned, Rey was our guide and he was awesome! Very beautiful locations and a very fun trip, highly recommend!
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Posted On : 2023-10-14 18:13:50

Posted By : viccZ9427PI
The attention received by the staff has been fantastic, our guide Rudy really has knowledge of the place and the Mayan culture and kindly answers any questions you may have. We received everything that was advertised and were happy, we will definitely do it again.
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Posted On : 2023-09-07 17:18:37

Posted By : jonathannC257JH
The tour was fine albeit a bit long and unnecessarily drug out. My big issue is that there are hidden fees that are not advertised on this booking, 148$? Sure seems great! Wait til you get to the part where they split you up on bus tours and charge you another 200$ when I asked why I was being charged this they said “sorry it changed from the website” what are they talking about?? No clue! This was never even mentioned in the advertisement, and also beware there is another 60$ fee for the entrance, so in reality we spent 400$ USD for this entire trip. The problem isn’t the amount we spent, it’s the fact we felt very misled and scammed due to us being Americans and not speaking the language. Customer service was also zero help so if you’re booking this trip just beware of hundreds of extra fees. Also not to mention the shopping traps they take you to to try and empty your wallet. Overall was a bad experience, we saw chichen itza and the cenote and they were great, but you can find much cheaper and better options than this scam of a tour.
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Posted On : 2023-09-07 11:09:04

Posted By : 667trinityg
Chichen Itza was amazing to experience! I would definitely recommend visiting this wonder of the world! I was very disappointed with the tour itself. The majority of the bus ride was setting the stage to get you to buy Mayan birth certificates and healing stones. We were also told we needed bug spray to prevent mosquitoes who carry nasty diseases, from biting us. Bus tour sold us a tiny bottle for $12, We looked back on things to bring on the tour once we were in an area with service and no where did it say we needed bug spray! There were no bugs, we didn’t need it! We were then brought to a location where the waiting area to get into lunch was a store in the middle of no where, where there were several people pushing items on us, high pressure, for about 30 minutes! We bought water bottles then proceeded to the lunch line where they made us leave our water at the door because we had to buy our drinks from them only. This is after being filtered through 2 more high pressure buying opportunities. At our Chichen Itza stop, we were told to meet at a specific spot at 3:40, or they would leave without us, so we made sure to be prompt! Our guide never came to the meeting spot, we found him asleep on the bus. This tour says 12 hrs but it was more like 15. We made the most of the tour overall, but I would have chosen a different tour had I known what to expect!
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Posted On : 2023-08-19 11:23:35

Posted By : Funtravelingbears
From our hotel pick up at 6:30 am to our return 9:35 pm, this is one of the best tours my husband and I have taken. Our tour guide Lalo
was very knowledable of the Mexican and mayan history. He kept us entertained throughout thw whole day with valuable and interesting information about everywhere we went. The tour had several stops: magic mayan town of Yaax Kin where we were greeted by a mayan shaman and had an energy cleanse, we had time to shop for souvenirs, learn about the importance of cacao for the mayans and then enjoyed a delicious lunch buffet prepared by the mayan villagers. Next stop was Chichen Itza (AMAZING!) where we toured 1 hour with a guide and had 1 hour to tour on our own. Then we continued on to the Cenote Saamal, which after the heat we endured at Chichen Itza was great to cool off. Finally, we visited the colonial town of Valladolid where we had 30 min to buy souvenirs, snacks or ice cream.
From what we could see, it seems that all tours gather at a central meeting point in the hotel zone where you sign in and pay the Chichen Itza tax mentioned in the description. Then you are assigned your tour bus.. The only other thing you need to pay is the lifevest and locker at the Cenote, if you are going to go into it. Some tours include beverages, ours didn’t. But it was no big deal because we brought some and purchased at the different places. At all stops you can buy water, soda or gatorade and you can pay with mexican pesos or credit card with no problem.
Overall, we loved the tour and will recommend to all our family and friends who come to Cancun. We will return as well!!
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Posted On : 2023-07-02 18:40:20

Posted By : Areviewforyouuu
This is just a huge cash grab tbh. The "drinks not included" is LITERAL. it isn't no alcoholic drinks included it's no drinks at all. No water, no beverage, none and you have to pay for them. So bring lots of water or drinks if you decide to book w them. The tour operator doesn't communicate efficiently. They take a while to respond its a bother. BRING BUG REPELLENT they will sell you a small bottle and it won't be worth it. BRING SUNSCREEN they won't even sell that. The buffet people are stingy w their food. Every place you stop they try to sell you anything w ridiculous prices. The tour guide really pushed the shaman beliefs onto you which was unnecessary. The only good thing was that they picked us up from the hotel, since our hotel is far away not many agencies offered to pick us up and drop us off.
Find something else or etc idk
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Posted On : 2023-06-28 23:57:58

Posted By : Sarah L
It was a good trip but it only got 4/5 stars because of the time break up. We spent 2 hours and 20 minutes at Chichen Itza and only 1 hour at the cenote which is 30 minutes of swimming. Everyone on the tour wished the cenote was longer rather than Chichen Itza. The tour guide was super nice we got picked up at the hotel which was also nice. It was a 14 hour trip not 12.
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Posted On : 2023-05-26 11:25:37

Posted By : andrew_t
What can I say the pickup was supose to be a 9am ended up 50 minutes late & did not even pick us up from hotel lobby we had to meet them at the main road entrance of hotel,then cross two busy roads to get onto the coach.
Soon as we got on the coach our guide none stopped talked for 2 hours , most of it was about healing remedies and stuff you could buy off them on the coach, just felt was there just to try be relieved of money.
Arrived at the resteraunt, was told we could not go into it just at the moment so he had us stand in the sun in 37° to waffle on about self healing & remedies, then to top it off into the gift shop before then have our photos taken then hurded up threw a chocolate shop then dancers trying to get payment for pics with them.
Finally sat down for the meal,nothing special.
Finally get on the road for chichen-itza arrive there about 2.30pm broke us up into English & spanish tour, our English speaking guide was one from the site & very good, we had some free time after the guided tour which was nice.
The cenote was nothing special & we didn't bother swimming in this one.
On the journey back we had a 30 minute stop in a town which thought was pointless. then the hard sell again & then the talk for 30 minutes about tipping the driver, guide & assistant and that it wasn't compulsory and wouldn't take offence if no tip given, he then started walking up the Isle with a basket asking for tips.
I did not warrant giving a tip due to the hard sell & clearly he was not happy as he dropped us off on the main road of our hotel & when I said thank you there was a deadly silence off him, so we had to walk up the drive to our hotel in the dark.

Just to much waiting around at resteraunt area & the hard sell with bug spray, drinking water, mayan birth certificates etc, just felt like we where just cash cows for them.
Oh and the free souvenir,gift was a pastry on the way back ha.

I would not recommend this trip pay the bit extra & go for a small group tour.
I paid extra for hotel pickup to find you have to meet them on the main road in 31° with no shade, which is only 500 metres but all the other tours
we have done come to the hotel to collect from lobby.

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Posted On : 2023-05-15 21:04:27

Posted By : Peter_K
Below you can find short brief info about this trip:
7:00 We,be been picked up from our hotel in playacar right in time at 7am by bus
Till 9:10 we were picking up another guests over
Whole south part of town.
At 9:30 we have been transferred to tourist dispatch center. Is was more shopping center than dispatch.
In this space we received stickers with bus numbers that we have to put on our shirts and been dispatched over another buses.
Whole procedure took about a hour
10:15 finally buses takes off from dispatch center
10:45 we’ve been informed that we are going via Tulim but not directly to chictza itza, because we need to pick up another tourists
12:30 we were in tulim and going back to road to chiccha itza.
During drive, guids tried to sell us “authentic certificate of beeing in chitcha” for 25$ usd.
At 14:30 we have reached local “restaurant” that was another tourist trap.
It was another shopping center with live presentation of magical things for possible purchasement.
After all they serve us lunch - or something that should be lunch - few fajitas and rice with some verges. Any type of drink is not included even cup of water
16:30 we leave shopping center during this trip some guy tried to sell us special liquor based on menthol with our faces on front of bottle that must been prepared when we eaten lunch.
Finally at 16:45 reached chichan itza
We had only 3h for short hike - it’s much to small amount of time if you spend another hour waiting in queue.
After that we’ve been transferred to cenotes near to valadolid - it was fine but we had only hour to spend over there. After change of clothes we have 20 minutes to spend in water only.

Then transfer to valadolid - it was also nice but after that we had 30 minutes for short hike

Strongly suggest to not use this trip with this tour operator
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Posted On : 2023-04-25 12:34:12