We provide the best private airport transfer service on the island. From family, groups, and private transfers to weddings, party's and more, Groovy Tours and Transfers will make it happen for you. Your experience matters to us and so you will receive customer relationship like no other. You will receive service that is tailored to your needs and exceeds your expectations. Choose Groovy Tours And Transfers. Choose an amazing experience.
Posted By : James_C
NO ONE PICKED US UP! We called no answer
They called us 45 after we landed and asked if we’re still there. We were already in another transfer.. arnt they suppose to be waiting for us not other way around
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Posted On : 2024-03-24 11:27:09
Posted By : jeremy_p
reservations stated that snacks and water would be provided for the kids and adult drinks for adults. i asked about them and was told no. i then asked to get some drinks from the airport bar to take and again was told we couldn't
upon coming home we were picked up 4 hours prior to our departure. its a 45 minute drive to the resort. therefore we sat at the airport for over 3 hours. did not recieve email confimration on pickup till after i reached out to viator as well
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Posted On : 2024-03-16 16:52:41
Posted By : ericpT8189BW
The only issue we had was that it's not wheel chair accessible, we couldn't bring our family members to the beach, the room was supposed to be accessible, yet no raised toilet seats, there was an edge to get in the shower, couldn't wheel them in. Besides that, the staff are amazing, our butlers Odane and Kimberly were superstars.
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Posted On : 2024-02-12 10:41:55
Posted By : bettys18
THIS IS NOT A LUXURY RESORT. Management response to issues was poor. Leaking shower, rude staff, will never book again.
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Posted On : 2024-01-30 12:47:22
Posted By : Vacation536176
Property is nice. Staff is fine. Food portions are very small at sit down restaurants. No hot water, only lukewarm. Heard this from more than 20 different guests. Stingy with liquor selection. Require you to buy the entire bottle for an upgraded drink.
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Posted On : 2024-01-04 08:07:07
Posted By : pheniqueh
I loved the service I received at the bar area near the pool Tameka was excellent with her care and thoughtfulness of helping us and my bf enjoy his birthday
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Posted On : 2023-12-17 20:09:57
Posted By : 849sophiab
Sean picked me up a few minutes early and was kind and professional. The van was very comfortable and the ride was smooth. Will use Groovy Tours every time I come to Jamaica!
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Posted On : 2023-11-12 07:32:55
Posted By : Sightsee01636054741
Amazing service! Excellent communication and clean vehicle, family friendly, great for couples or group trips. All at a great price. I will always request for Shawn anytime I come to Jamaica or refer him to anyone I know is traveling out that way.
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Posted On : 2023-04-05 18:22:13
Posted By : brookebO1453CL
For me and my group everything was great except for the rain but that didn’t stop no service whatsoever the bar service was still great the entertainment also great they did 2 show that got us entertained a dancing band and a pool party we are the vibes type of people so we did fuljoy our self we groupie diffently coming back we already talking about our next trip already vinessa,Marvin,Markeno,sean,Chanel,latesha,Owen,Anthony,maxwell,Andrew,Daniel,davion thank you all definitely return next year
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Posted On : 2021-11-08 16:14:56
Posted By : Jeannex_F
I scheduled a round trip and it stated I can cancel anytime. I canceled within 24 hours due to health issues. I requested a refund, they refused to give me back my money. They basically lie about their refund policy. I wouldn’t recommend
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Posted On : 2021-09-08 17:51:07