Are you ready to live an unforgettable experience in one of the most beautiful places in the world? Come to Xel-Há! Immerse yourself in its fresh waters and discover the beauty of its rivers, cenotes and natural cove. Practice unlimited snorkeling and observe the great variety of colorful fish and marine species that inhabit this natural paradise. Plus, enjoy extreme activities like zip lines, the Stone of Valor, and Chuck Kay Flight. All this and more awaits you in Xel-Há! Book your experience with Quality Tours and live an unforgettable adventure.
Posted By : Y3868IGmariap
We had a great time, the park is huge. It is too tiring, the cove is huge and you must be aware that you will swim a lot. Excellent service from the staff by the way. Yes or yes they should try to jump off the huge slide
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Posted On : 2024-06-10 10:29:32 
Posted By : Liliana C
Excellent service from Lucely from the Jardín Corona restaurant, the best service with great warmth, very professional from breakfast, extra drinks and food, she was very attentive to the service and I could see that at all times she is attentive to all the visitors, congratulations that she continues with that beautiful smile and kindness, greetings Alcocer centurion family.
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Posted On : 2024-03-28 18:06:15
Posted By : 737kenah
The park is great, we took a lot of photos. Buy the photo package that the park offers you, you won't regret it. It is approximately 70 dollars
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Posted On : 2024-03-20 21:45:59
Posted By : Rochelle_R
The snorkeling was magnificent. Recommend bringing own personal mask - the ones offered there get fogged up too easily and don't have a tight fit. The lazy river was great!
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Posted On : 2024-03-11 17:31:06 
Posted By : angiem256
Beautiful, it is definitely worth it, but if you have teenagers, my daughters really enjoyed the slide, it is gigantic and each of the places in the park, many photos, we leave very happy with our visit to the place.
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Posted On : 2024-02-24 08:32:43
Posted By : 596cristobalu
its a great place but not secure. you have to keep track of everything at all times. the staff....... take care of yourself. difficult place to be in.
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Posted On : 2024-02-22 18:51:54
Posted By : F3097VGjudithc
Definitely a 10 👌
Everything was perfect.
The service, the punctuality, the clear instructions from the beginning.
The truth is, without hesitation, I highly recommend it.
They made our experience unforgettable
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Posted On : 2024-02-02 18:19:18
Posted By : marcosb335
My 16-year-old son and I booked the Xelha with our hotel and got the basic package and then added some activities when we arrived at the park. The bus ride was not bad. It was a very nice bus from our hotel. Pick up was about 7am from Cancun. When we arrived we were disappointed to hear that the Andrenalina jet boat ride was cancelled that day because of high winds. That was planned to be one of the highlights for my son. Other activities that took place out in the ocean were also cancelled. We booked the Power Snorkel which is snorkeling with a small electric-driven hand-held motor that pulls you thru the water. After a short intro we went outside the small area and jetted around in the larger bay area. It was really fun and a unique experience to dive and glide under water at a fairly good speed. I would only recommend it to people that are comfortable in the water and can hold their breath for at least 20-30 seconds. Riding on the surface was not much fun. It was not cheap at $85/person but worth it. They put a Gopro camera on the unit to take a video of the experience, but when we went to download our photos that video was missing. I emailed them and they said there was no video, so that was a big disappointment because that would have been incredible to see. The second added activity was snorkeling with the air tank floating above. But it was a huge letdown and waste of money and time. All we did was snorkel for about 15 minutes in very shallow water with nothing to see except the guide feeding some fish for a photo opportunity. And that was $55/person I believe. If it would have been in much deeper water with a lot of fish around it would have been better. Also, not recommended for people that would be nervous underwater. Included in the admission price is a river float where you can choose a one-person raft/seat or a 2-peron one. My son and I chose the 2-person because you sit out of the water more and the weather was a bit cool. Unfortunately, the wind was directly against us so making progress was difficult. The ride was pleasant, and the water was beautiful, but it would have been nicer with better weather. There were about 3 short zip-lines along the way and a couple of jump off spots. All in all it was a fun day and I would recommend it especially the Power Snorkel. My son did the tall tower water slide once but he said it was not that fun and there was a long line to get on it. The food at the restaurants was good, but not great. The service from all the employees was very good.
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Posted On : 2024-01-24 12:32:00
Posted By : rosalvar28
Very nice place, worth visiting, enjoy nature, the night show, you don't have to miss each presentation, a wonder.
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Posted On : 2024-01-16 09:54:34
Posted By : 222sridhart
I want to start with some useful tips:
1.Book the tour calling Xcaret toll free numbers directly(visit their website for the toll free numbers).Book 3weeks in advance to get 25% off. In my view, this is the way to go.
2.If you need transportation, again book through Xcaret offices directly. It is hassle free! They pick you up from your hotel and drop you off promptly.
3.You should be comfortable getting into the water. Wear water shoes! Towels and lockers are provided by the park.
If you need the photo package, buy in advance by calling Xcaret toll free numbers directly. At the entrance they do not offer any discounts and you can avoid the lines as well.
4.Start early and reach the park on time. This way, you can complete all the activities by the end of the day.
All the water activities are a lot of fun. Do not skip the big slide fearing the height. Both kids and grown-ups can do it with ease. We completed the cliff jumps, ziplines, rope course, swim in the cenote etc. before snorkeling. You can do all the activities at least once easily, if you start early. The park closes at 5PM and the buses start promptly at 5PM.So, target to complete all the activities by 4:30PM. You will need 5-10mts. to quickly shower, change and remining time to walk to the parking lot.
The lunch buffet was provided and included vegetarian/vegan options as well.
Opportunities:
Although the ticket indicates "all inclusive", some of the premium rides(Seatrek, zip biking etc.) are not included and are charged extra. You will need to buy tickets for these separately at the entrance. In our view, these have to be included as well. I hope the park office is reading this review and will consider making some accommodations.
Overall, it was a great experience! A big thank you to all their staff that work relentlessly to make it a great experience for their guests.
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Posted On : 2024-01-14 13:13:11
