Enjoy a complete tour in Barcelona and visit the popular Park Guell and the famous Cathedral of the Sagrada Familia in Barcelona. La Sagrada Familia is one of Gaudí's most famous works in Barcelona. It's a giant Basilica that has been under construction since 1882 and it's not expected to be completed for some time yet. After the visit to the Sagrada Familia we will go to the Park Güell, originated in 1900, when Count Eusebi Güell bought a tree-covered hillside (then outside Barcelona) and hired Gaudí to create a miniature city of houses for the wealthy in landscaped grounds.
Posted By : Marilyn_A
Our guide was very informative. The Familia architecture was amazing. Have to see it in person. The park had a lot of walking.
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Posted On : 2024-06-29 13:52:03 
Posted By : Sabine_R
Beautiful park. I felt like a kid again. Storyline of how it came to be was very interesting. Would recommend to others if they visit Barcelona.
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Posted On : 2024-06-27 05:42:38
Posted By : Kay_P
Our tourgiide's knowledge, enthusiasm and engaging personality made the visit to Sagrada Familia exciting and memorable. I enjoyed his ability to not only point out the many many exquisite details of the church but also explain them and provide spiritual
Context.
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Posted On : 2024-06-17 14:43:54
Posted By : Jennette R
While we were already in Barcelona, less than 24 hours before our tour, we got a notification that our tour had been significantly changed. We were supposed to get transportation from Sagrada Familia to Park Guell and have both tours together. However, the transportation was removed and our Park Guell tour was moved several hours later than planned. We had no choice but to accept this change as there were no more tickets available for Park Guell to purchase on our own before we were leaving Barcelona.
We had other tours planned for that day and so we had to rush to get to Park Guell, running to make it in time. We were only a few minutes late, however we missed the group and were denied entry to the park.
We made these tour plans months in advance and one day’s notice of a complete change is unacceptable. Customer service did not care at all when we contacted them over the phone, and didn’t even reply to our email. A terrible trip experience.
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Posted On : 2024-06-10 08:55:05 
Posted By : Carolyn_F
Seeing the interior of the Basilica and the beautiful stained glass. I sat in a pew and prayed and felt so peaceful.
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Posted On : 2024-05-26 15:26:55
Posted By : Marjorie_P
The tour for the Sagrada Familia was great. The tour guide was very knowledgeable and her English was very easy to understand. They changed the park guell to another day and we couldn't make it. They said we would get a refund for that portion.
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Posted On : 2024-05-25 13:05:25
Posted By : NextorG
In this case I only did guided Park Güell.
The guide was Silvia excellent! Although we had booked a tour in Spanish and she gave us a bilingual one (a scam of the walking tours from Civitatis that allows it), the truth is that she maintained the perfect balance between the time she dedicated to one language and the other, which He clarified because on other tours that I did with it was not like that, hence one pays tour in Spanish.
In summary, I highlight Silvia's work in making us discover Park Güell with all its historical and architectural framework.
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Posted On : 2024-05-11 10:55:48
Posted By : Barbara_B
Both guides today were so well informed. Both Segrada Familia and Park Guell are amazing places. Gaudio was a genius.
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Posted On : 2024-05-09 03:24:57
Posted By : SophieS1792
What happened to Charlotte in the previous review is EXACTLY what happened to me. Even down to asking the tour guide where the meeting point at Parc Guell was and her being quite short and unhelpful. It literally was like she was punishing me for not having paid extra for the transport.
I had to ring the provider which obviously cost me in foreign charges and, having walked to Parc Guell myself, it turned out I was at the wrong entrance and only had 15 minutes to rush to the correct meeting point.
The Sagrada tour was OK but felt quite rushed and I found it quite difficult to understand the guide.
The Parc Guell tour (once I got there!) was fine as well but certainly not worth the extortionate cost.
I contacted Amigo Tours to complain and request a partial refund and all I got in response was
'Unfortunately we are unable to proceed with the refund, as the tour operated normally and without any problems.
We will send you the detailed meeting point by email, with or without transportation booking.'
I then contacted GetYourGuide who I booked through and they said they had the same response from the provider but as a goodwill gesture they (GYG not Amigo) offered a partial refund.
AVOID AMIGO they are rude, unhelpful and do not care about the customer at all!
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Posted On : 2024-04-05 16:30:13
Posted By : Lotturtle
Poor communication and information from Amigo tours. Rude unhelpful staff. The tour itself was fine but I won't be booking with Amigo again thanks to the poor service.
We booked a guided tour of Sagrada Familia and Park Guell (without transport). We knew we would have to make our own way to Park Guell since our package did not include transport, however the information in our booking details only gave a meeting point and time for the first part of the tour which was Sagrada Familia. We thought this would be fine as we could just ask the tour guide for this information once we got their.
At the end of the Sagrada Familia tour we asked our guide Svetlana where and when we needed to meet at Park Guell so we could get there. She said she didn't know and that we needed to look at the booking information. We told her the information was not provided. She then gave our details to someone at the Amigo office and told us they would contact us to let us know.
We waited for a while but didn't receive any message so called the office ourselves as we were worried about missing the second part of the tour. The man on the phone told us there would be a taxi to pick us up at 11.30 and gave us the meeting point for the taxi. I asked him if he was sure this was correct since our package didn't include transport but he said yes and told us to go to the meeting point. We would have liked to spend more time at Sagrada Familia but didn't want to miss the second part of the tour so rushed to make the 11.30 meeting with the taxi.
We waited until at least 11.45 at the taxi meeting spot with no taxi arriving so called the office again and were told not to worry, the taxi was coming soon. After waiting a while longer we saw the guide, Svetlana arrive so went to talk to her. She seemed frustrated with us saying that we had to make our own way their since our ticket didn't include transport. We told her we were aware of this but had called the office and were simply following the instructions they had given us. She told us to hail our own taxi and ask it to follow her taxi so we tried doing this but the taxi driver didn't understand so we went back to Svetlana who was increasingly impatient with us, asking why we hadn't hailed our own taxi. We explained and asked if she could tell us the meeting point for Park Guell so we could instruct the taxi. She told us that it's very difficult to find the meeting point so she couldn't do this. She was rude and unhelpful but ultimately did hail a taxi for us and explain in Spanish for them to follow her taxi.
We got there in the end and the tour itself was fine but we were incredibly unimpressed with the way we were treated. We later checked the reviews and found many others have had similar experiences. It is clear that Amigo tours doesn't care what your experience is like once you have already booked and paid for your tickets. At the second point we even heard Svetlana say that she hoped the whole group wouldn't turn up. Disappointing experience, stay away from Amigo Tours.
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Posted On : 2024-04-02 07:50:03
