The Salkantay Trekking Machu Picchu is the number one alternative to the Classic Inca Trail to Machu Picchu. The impressive Salkantay and Humantay Mountain, dominates your first two days, as you pass through the high puna landscape. On the third day, you descend to the warm cloud forest, to reach Machu Picchu town. The impressive magic citadel of Machu Picchu visited on the fifth day of the trek. The Salkantay Trekking Machu Picchu was recently named among the 25 best Treks in the World, by National Geographic Adventure Travel Magazine.
Posted By : dirksC5781MP
I booked the 5 days Salkantay Trek with another company without knowing that KB Adventures would be the organizing operator. The trek in itself was amazing, the food was good and I recommend to do this tour if you don't mind if it's quite crowdy. However not with this company. They have been too many different informations for not to say wrong informations. Sadly the list is long, I am gonna pick the big ones to share with you.
I was told in Cusco that I will be with a guide from Cusco to Cusco. I was also told that I would be better to buy the Machu Pichu ticket in Aguas Calientes with the guide to be in the same group at the same hour. At the third night our leading guide, Maritza, told me that it would be better for me to skip the hike to Hydroelectrika to be earlier in Aguas calientes to buy the Machu Pichu ticket. She came up with that information at 9pm when it was hardly possible to communicate with my booking agency in Cusco. Another member of our groupe got a similar situation the next day at the same hour about the guiding in Machu Pichu. I do not understand why Maritza was waiting so late with these bad news. I totally understand that it is not her fault that the agencies have a cruel lack of communication (or do not care?), but - even if it is uncomfortable for her and Fernando the second guide - it is part of her job to find solutions and stay polite. Finally I skipped that hike to be early in Aguas Calientes. She announced us an additional fee of 30 soles pp. The transfer bus was one hour late, then we had to hike on ourselves to Aguas Calientes and to buy the tickets without the guide. She made us buy tickets for 6am and the next day we woke up early to be at Machu Pichu at 6am to wait one hour for the other members of our groupe while Maritza was complaining that is was too cold. No guides with us to take the train back. Some other points were confusing to annoying. The main complaint is how the guides handled the problems. We could see that they were annoyed when it came to problem solving. They were more and more tired and less and less likeable. This is not a professional attitude.
Even getting the free t-shirt became complicated. Fernando said "Just walk into the office and they will give to you." At the KB office they refused to give us the t-shirts without writing a TripAdvisor review. I told the KB woman that it would better for them if I won't do that, but she remained firm in her position.
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Posted On : 2024-06-13 15:00:24 
Posted By : Pierrick L
Macchu Picchu USA is not a tour operator. Our first surprise came when we reached Cusco and tried to visit their HQ because they were not responding: it is located within a shopping center where no one heard of them. After reaching back through TripAdvisor Customer Support, we finally managed to meet « the guide » which turned out to be a glorified salesman that did not accompany us for the trip.
The fake guide promised to arrange a meeting with the group before the tour left but did not deliver - cancelling 1h before.
The tour did not go as described: incomplete Macchu Picchu visit, no zipline contrary to what was advertised, no handling of our luggage for the last day of walking contrary to what advised. The tour itself was great but handled by another travel agency, KB tours, which I would recommend if you travel to Cusco.
When we informed Macchu Picchu USA of those issues, they proposed to arrange a free tour for us but that we had already done. When informed we already went, they stopped answering our messages.
An expensive and unreliable middle man. Go directly to one of the agencies that actually walk the Macchu Picchu treks and avoid paying a hefty margin to incompetents middle man that have no clue what they’re selling.
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Posted On : 2021-12-05 15:42:49
Posted By : Lacmerkaur
My son was travelling for 4 months in South America and when he asked if I'd like to accompany him to trek and see Machu Pichu I jumped at the chance. The trek was superbly agonised and the food was amazing! I wouldn't say it was easy for a 54 year old but my son and the group and guide we were with kept me going. Worth every day of waking up at 4:45am with a cup of cocoa tea delivered to you! Our guide, Felix, was so knowledgeable about all the history, land and culture so we were well educated along every step of the way.
We had the add-ons, with the poles, sleeping bags and the extra day hike to Rainbow Mountain. Totally recommend it to anyone that wants to do it in style and enjoy it!
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Posted On : 2020-01-28 09:08:02
Posted By : BearAdventurez
Our guide Nilton was part of a sister company called KB Adventures. He was very enthusiastic and helpful along the entire route, took time to check on the group and ensure we were all in good stead. I thoroughly enjoyed this trek. Day 2 is by far the toughest / longest but it all evens out. We were fed well and as a plant based machine I felt very looked after and was rarely hungry - that coupled with pre bought nuts and some delicious chocolate from San Pedro market kept me fuelled up. MachuPicchu USA guide was very informative and was able to help with surplus bags and logistics whilst on the trek.
Thank you for all the incredible memories!
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Posted On : 2019-11-25 19:09:13
Posted By : Phillip S
If you're going to do the Salkantay, I highly recommend booking through Machu Picchu Reservations and asking for Carlos and Huevito. They were both extremely knowledgeable, fun to talk to, and always looking for ways to engage everyone. I've heard some horror stories about other booking services and guides. Trust me: this was the best money I've ever spent. You won't regret it.
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Posted On : 2019-11-22 19:34:08
Posted By : chabinuh
We have booked this trip as part of our honeymoon and we don't regret it! It was a great experience!
Our guide was Raul Bueno and we had a wonderful time together. He provided great info, was funny and make our group interact really great. The fact that he woke us up with coca tea every morning was really an added bonus! Thanks, Raul!
We were 10 in the group, only couples and all of us in the same age range - the fact they have grouped us together was the best. We had a really great time.
The information provided, the explanations and the accommodation were really good. And about the food - it was EXCELLENT! Our group chef, Freddy, did wonders!
Thank you, all, for making this experience an unforgettable one!
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Posted On : 2019-10-10 17:37:57
Posted By : Fabian237
Our guide was juan, very funny and well organized. Two or three times we had a inca-history-lesson with him. The overnight-places are very cute and adventurous and the tents were in good shape. The food was always amazing. Every morning you get waken up by some assistants with tea.
Overall it was so exiting and we recommend it a lot
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Posted On : 2019-07-25 09:08:39
Posted By : Säry B
The hardest, but also the best thing I've ever done! We had a really great guide (Rojelio). Everything was well organized. I was happy that I booked the trip with tripadvisor, because with it, almost everything was included. Not included is the first breakfast, and the last lunch and dinner as well the optional hot spring bath. At the end of the trip we had a train back to cusco (also included). It was a really expensive train. I wish that more money goes to the local people instead giving money out for a expensive train. Overall...just great!
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Posted On : 2019-06-21 11:07:37
Posted By : MadaSkaZoo
Together with my friend, we booked 5 days 4 nights Salkantay trek. We were 18 in the group and had 2 guides - Edgar and Zenovio. While we were booking the tour they promised us a pick up from our hostel, but when we came to the briefing the day before they told us that it will be easier and as a part of teamwork we should get there by foot. Since I hate when sb is promising me things and not doing it, we had to argue about the transport and in the end we got it, but had to bargain about it. Also guides started talking about the tips before the service started which I found annoying.
But when we started the hike I must say that the first bad impression disappeared. Both guides were friendly, responsible, took good care of us and Edgar spoke English, Zenovio is learning it and tried his best. With my friend, we were always at the back walking slower and the group was always waiting for us and there was one guide walking with us at the end. The food buffet was exxcelent, always a lot of food and always delicious. The accommodation is also good, the first night in the cabins with a beautiful view, 2 nights in the tents and the last one in the hostel warm water and wifi. The only thing I can complain about is when you get to MP at 6 a.m you have only 4 hours there in total, which for me was not enough to just relax, sit and stare at the ruins. They told us that the bus from Hydroelectrica leave at 2 but when we got there we waited almost an hour for the driver and we could spent this time at MP. But the overall experience was great. Muchas gracias por experiencia muy linda Edgar and Zenovio! Oh, and when you will survive this trek, they get you a survivor t-shirt - nice souvenir.
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Posted On : 2019-06-18 17:57:47
Posted By : 741niting
Amazing views and well organized event, with lot of options. Great Guide, our Guide was billy and he was really good, I did zip line in last day before Matchu Pitchu... it was great.
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Posted On : 2019-06-13 06:18:42
