The best way to see Isla Mujeres from Riviera Maya! Set sail for tropical adventure with a luxurious catamaran cruise from Cancun to Isla Mujeres. Includes a guided snorkel tour of the reef and time in downtown Isla Mujeres, open bar on board and a yummy buffet lunch on the island.
Posted By : Lynn_K
Very enjoyable day .
we was asked if we would like to put our name down to hire a golf buggy, we did then before we docked we changed our minds.
we was charged £10 to cancel.???
The rest of the trip was good.
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Posted On : 2024-04-16 11:43:11 
Posted By : Austin_J
We went for the snorkeling but was very very rushed. Maybe got to snorkel for 20 minutes. The boat ride was fun. The island we went to was not. Food was terrible and very crowded. And basically had to pay to use the beach.
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Posted On : 2024-03-14 10:12:58
Posted By : manning-tanner
Unfortunately the weather wasn't good for us to go out, but the tour operator kept us informed about the canceled trip. We were offered a refund or to reschedule, we opted for the refund as we didn't have the time to try again. Our money was refund to our credit card that same day - excellent. Shame we missed out on the sailing but we will look to book this day tour next time. THANKS!
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Posted On : 2024-01-27 11:06:36 
Posted By : Alethea_Z
The snorkeling was not even a reef and they did not provide us fins so we had to swim super far in super deep water and saw no fish and were exhausted for nothing. The food was terrible and the drinks were watered down and cheap. It was a total scam. Waste of time and money so Not worth it!!!
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Posted On : 2023-11-20 17:08:46
Posted By : Mark_y
A little bit disappointed by the long lines to book in esp as we were platinum guests. This could easily be rectified with a dedicated counter server.
Anyway… 100% would recommend this to anyone, couples, family, friends.
Literally about 20 guests on our boat. Inc small children.
Louis was the boss. A mature Mexican chap who is wonderfully bilingual and his crew were a hard working diligent team who had one goal… to make sure we were happy and “hydrated” 🥂🍻🍹+++
We snorkeled. Didn’t see much beyond sea grass and statues. But great non the less.
Even as non drinkers we sampled the tequilas and local atmosphere
The cart ride was good fun. Great photo opportunity and again Louis and his team made sure we were safe and having a great time
Then the lunch…too much food, too much booze, too much awesome music with out beach DJ…she was rocking out some great 80/90/2000 remixes
Great swings, sand and sunshine
We booked with Viator (they’ve never let us down), got a basic package 50% cheaper than the hotel wanted. Then we upgraded to a platinum package… so 20 to a catamaran instead of 60 and a better service all round
US$59 basic then added Mex Pesos 45 to upgrade to platinum
Our On board photographer who took amazing shots and you can buy a whole download from her for only US$50. Worth it! They were emailed to us the next morning
Worth every penny!!
Please tip these guys well. They were fabulous
**if you can pay cash in pesos you’ll get a much better deal on everything
Albatross Sailing Team…. A Dream Team
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Posted On : 2022-12-21 15:17:03
Posted By : Mauro_F
When we got to the marina, the staff checking out your details wanted to charge us an additional $20 per person for the van that picked us up and dropped us off at the hotel even though my tour voucher said hotel pick up and drop off included. It was extremely stressful and annoying. After 30 minutes out Viator representative, Raul, was able to call me and I handed the phone over to the reps at the marina checking us in. They finally let us through.
We were placed on a the boat called “Big Chill”, and I hope I will never be placed with them again. I’ve done many trips and this is by far the worst when it comes to the vibe of the crew. They were not in good spirits and always had a straight face with no enthusiasm.
I asked a your guide for some soda and they said “the bar is closed” even though it’s all you can drink.
I asked another guide to ask the captain to play some “bad bunny” and he responded with , “you ask him. He’s over there”.
At the ride back from the island to the marina, they didn’t do any “show” of any sort to get the spirits up. If It wasn’t for the a family of Colombians who were on the boat with us, the ride would have been extremely boring. For the first time out of the tens of excursions I have done, I did not tip.
We just got unlucky with the boat we were placed in, and I hope they improve.
I will add, the main gentleman speaking and guiding us who they were calling “Gordo” did his best. The photographer was also nice. The rest of the crew needs further training.
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Posted On : 2022-08-10 14:35:01
Posted By : Sarah_L
When we got there they did not have our reservation, so we were unable to go. We are now hoping we get a refund since they were so confused and did not have our reservation. The people there were very nice but the contact number given was no good. No one answered the phone
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Posted On : 2021-09-25 10:15:59
Posted By : Niesan_E
I really enjoyed the trip to Isla Mujeres. The crew ship team were awesome & took good care of us. The sailing and the Isla Mujeres tour with the golf cart are the best experience.
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Posted On : 2021-05-11 11:45:26
Posted By : ashnewson
If you want to be upsold, dropped off at the wrong pier, wait in line in the hot sun for 1.5 hours, told you can't see the island or leave the beach they drop you off on unless you pay $40 more, picked up and dropped off on another random beach, and then taken to the middle of the sea to snorkel (no reefs, no turtles, very few fish) for at best 15 minutes, then this is the tour for you! This was seriously the most misleading and frustrating tour I've ever experienced. Save your money and book through a different company.
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Posted On : 2021-04-29 15:36:37
Posted By : Justin_P
This is really for people that just want to drink and have booze cruise: really busy, not relaxing, scenery is full of people and you are rushed along the way. Food is not very good and snorkeling really just jump in water and listen to guide say move along ... meaning they are just checking boxes that you visited a place to take an insta picture and then move along. As for transportation from Playa - it’s very long (1.5hr) each way. Wouldn’t recommend this one. Go diving
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Posted On : 2021-04-08 10:22:34
