The Dolomites day tour include the most famous towns and lakes in the dramatic Dolomite Mountains: Pieve di Cadore, Tre Cime, Cortina, Lake Misurina, Lake Auronzo. Enjoy a memorable day tour discovering Europe’s most beautiful mountains the Italian Dolomites.
Posted By : Sean_W
Worst experience ever! They never picked us up. As you can see from the text. They never responded. We told them exactly where we were and they didn’t respond. We walked all around looking for a sign. No sign! Terrible experience. Don’t use them. Not clear. They said it was on the ticket and it was not on the wallet ticket.
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Posted On : 2024-06-25 13:48:13 
Posted By : NorthStar37621538503
Hello,
I usually never write bad reviews about anyone but this was much needed. Me and my wife booked a private tour to dolomites. It costed us 850 euros. What the agency (Venice Events) initially offered us that you can go to Ortisei, Lake Misurina, Lake Auronzo, Cortina since its your private tour and not a group tour (In group tour, Ortisei is not included)
We paid 850 euros and booked the tour for both of us.
Next day we were supposed to meet at 8:15 am at the meeting point Piazzle Roma and we reached on time.
FIRST MISTAKE OF THE AGENCY: LACK OF INFORMATION
Surprisingly, we were not given the driver and the car details prior by the agency and we wasted first 15 minutes in just searching the driver. We called the agency four times and even sent a whatsapp message but they were least bothered to answer or reply. But finally we found the driver after a long time.
SECOND MISTAKE OF THE AGENCY: NOT ANSWERING CALLS OF THE CUSTOMER AND FAKE PROMISES
After we met the driver he told us about the plan of action and he said we will go to Ortisei and return back to venice at 5:00 pm. What about the other places ?
We were shocked to hear this as this was not what we were told while paying a hell lot of amount. Wasted another 15-20 mins in this argument. Again called the agency to reconfirm but still they did not answer our calls.
Anyhow we agreed to the driver and cancelled Ortisei and just went for Cortina, Lake Misurina and Lake Auronzo.
THIRD MISTAKE OF THE AGENCY: BEING RUDE TO CUSTOMERS
We requested the driver to cancel lake Auronzo and take us to Lake Braies which was equidistant and we would reach Venice after that at the same time
The driver was so rude to a point that he started arguing in a very disgusting language with my wife. When my wife asked him why was he using such a language and high tone he replied ‘THATS HOW WE ITALIANS ARE’
We had to get off the car as the driver was shouting on top of his voice.
We were just shocked to listen how the agency talks to their customers when the rude behavior was reported to the agency
When we booked the tour the owner of the tour told us since its a private tour you can fully customize it but just need to keep the time in mind which we already were following
Please beware of them as they would be extra sweet while booking the tour but wouldn’t even mind a bit if u are in trouble or their car drivers are rude to you.
Infact it seems they themselves book the cab drivers through some third party agency
Since even the driver wasn’t given half the information
Writing this elaborate review so that someone else’s hard earned money is saved!!
Not sure about their group tours but refrain from booking their private tours instead go for self drive and save your trip from getting spoiled.
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Posted On : 2024-05-10 14:54:27 
Posted By : Sarah_K
unfortunately, it was snowing and we could not see anything from the main attraction. wish they could have warned us about it and did not go through the trip and gave us a refund.
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Posted On : 2024-04-01 10:56:14
Posted By : Emily M
Our guide, Simone, was the perfect guide. Funny, relaxed, knowledgeable, patient, and he was strategic about how we toured. He offered our group the opportunity to do a couple of small walks around mountain lakes, which the three couples readily agreed to do. He gave us history and my favorite part was how much he talked about habits, routines and nuances of Italian life. Very lovely. The day went quickly and was worth every penny. Stunning locations. I wish I had booked him for a longer hiking tour!
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Posted On : 2023-10-12 04:05:15
Posted By : Miriam_c
Simone’ was fantastic—knowledgeable and humorous. The drive was beautiful and afforded us a nice nap on the way back to Venice. Dolomites were amazing and Cortina was an especially nice town. We will be sure to watch the 2026 Olympics and recall our time there! What a nice break from the hustle and bustle of Venice!
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Posted On : 2023-10-12 03:51:37
Posted By : Navigator37728199284
Simone was absolutely awesome. He was very knowledgeable and funny at the same time. I strongly recommend Simone to guide the Dolomites tour!
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Posted On : 2023-10-11 11:29:12
Posted By : Mark_K
Fantastic excursion. Our driver was Simone, and he was informative, funny, and accommodating. It didn't hurt that the weather was almost unbelievably good. (I tried to post photos, but the Viator site doesn't work.) I can't vouch for any other drivers, and you could always get bad weather, but our experience was A+.
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Posted On : 2023-10-10 14:13:58
Posted By : Gina A
The tour with Simone was more than expected. His light sense of humor combined with a depth of character made the entire day so enjoyable and refreshing to my spirit. It was wonderful not to have to navigate while hearing about information and history of the areas we passed and visited. Our group left on time and the van was comfortable, with Simone supporting each person in the group with ease. Highly recommend.
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Posted On : 2023-10-10 06:56:38
Posted By : Andrew_D
Amazing tour. The scenery was just breathtaking, and the drive itself was very relaxing. The stops were spread out perfectly and the whole day went by with ease. Our driver Simone was fantastic, so funny and so informative. Couldn't have been more perfect. It was a great teaser of the dolomites, my wife and I highly recommend this to get and see what is on offer in a short period of time.
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Posted On : 2023-09-27 13:04:53
Posted By : Alexandre_M
Beautiful part of Italy. Wonderful tour, great guide/driver. The dolomites are such majestic mountains.
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Posted On : 2023-09-21 12:56:46
