Travel from Granada Airport to your Granada city hotel. Transfer services are available 24 hours a day, 7 days a week.
Posted By : Kerline_C
Do not book with them unless you can guarantee your flight will not be delayed! Yes , impossible right!
But they actually expect for you to guarantee the actual time of your plane arrival.
On the day we were scheduled to come in from US, I made them aware by writing several hours prior while we were in the Immigration line getting into Madrid that we may lose our connection due to only 2/ 24 immigration ports being open. I updated them that there would be delayed . We ended up missing our connection and have to rent a car for over $400 to drive from Madrid to Granada!!
On our way we have them updated with our new arrival time at the airport ( we had to pick up our luggage at the airport as it was sent ahead ) and they demanded $ 60 on top of our $120 we already paid . We begged , and pleaded that they 1) pick us up, 2)refund our ticket or just 3)give us a credit .
They refused stating that it was our fault and we would have to pay the additional fee. I once again begged them and discussed with them that they never had to dispatch anyone as we made them and never even confirmed the time.
They refused unles we paid the additional $58 fee. Exhausted , jet lagged and famished, we gave up & we ended up having to pay additional money ($30) getting a cab from the airport to our location .
We paid only $30’!! while they wanted to exploit a bad situation and get $58. This is downright just mean . They did not do the honourable thing by us. THEY ONLY CARE ABOUT MONEY, and NOT about THEIR CUSTOMERS & they OVER CHARGED on a bad situation .
They will not honor any same day changes if your flight is delayed . Even if you make them aware. VERY SAD
( BTW we had a food tour for over $400 we made them aware of what happened & they re-arranged a private tour for us the next day . NOW THATS customer services
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Posted On : 2022-05-22 12:55:12 
Posted By : geoy202
Our driver was waiting at the exit of baggage claim with my name. A quick walk to the car and a smooth ride to our hotel.
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Posted On : 2020-01-18 07:20:40
Posted By : Christina_G
Driver was excellent and the van was very clean. It was a bit expensive, but since we were arriving after a long travel day (36 hours) it was nice not to have to find a taxi at 10 p.m.
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Posted On : 2018-10-09 13:00:58
Posted By : DOROTHY S
Our driver was waiting for us at gate. He was very courteous and informative.
Posted By : Veronica_S
Our driver was friendly and chatted with us along the way, providing GREAT recommendations for places to eat and visit.
Posted By : Rebecca S
Our driver was there upon our arrival. Very professional and kind. We had traveled from the US to Madrid, and then took another airline to Granada. At that point we were exhausted. Our driver was there at the airport to greet us. Very professional and kind, and handled all 8 bags with a smile. Highly recommend this service especially after you've traveled a long way.
Posted By : Creative Travel Escapes
Driver did not know way to hotel. We had to get out and walk. Would have been better to get Irport bus and taxi from station
Posted By : Valerie A T
A very nice guy originally from Ireland picked us up from the airport (was waiting at the wrong door though) we had to look around for him and almost gave up on him..) but once we found him we were very pleased; Nice guy..!
Posted By : Diana K
We were met at Granada airport by Michael who was waiting for us as arranged. He was very friendly and told us a lot of things about Granada on the journey to our hotel. It was a quick and efficient journey made all the more pleasant by his knowledge of the area. We thoroughly enjoyed our time in Granada and made use of a lot of the information that Michael gave us. We will certainly be returning in the not to distant future to what has become our favourite destination.
Posted By : jill
Excellent - met on arrival and taken to hotel in a very comfortable car. Really 5star treatment.
