cancun airport shuttle

Posted By : Katrina_W
Driver was on time. I’ve used Viator several times for transport, and the transport has always been great.
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Posted On : 2024-06-26 10:09:57

Posted By : Kyle_C
Very helpful and friendly. They even had a car seat for our small child, so that was awesome. Helped us with our luggage and dropped us off and offered to help even more with luggage and finding the entrance to our condo. Overall a great experience and worth the price.
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Posted On : 2024-06-22 10:59:12

Posted By : Aide_T
Driver very pleasant , he was very informative aswell the van was spacious and accommodated all 9 of us
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Posted On : 2024-06-17 11:09:15

Posted By : Jose_B
There wasn’t anyone waiting for me when I came out, (my fight was delayed) and no one conctact me thru WhatsApp. But after that initial hiccup everything went fine.
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Posted On : 2024-06-12 21:41:00

Posted By : RobertMikesell
They don't understand showing up on time. Arrival pick up was 30 minutes late. Why? Traffic. Airport return was 30 minutes late. Why? Traffic. We had to take cabs to the airport at an added expense and got no refund from Yamevi. Both times we never experienced any traffic. They just use it as an excuse. Even if there was traffic (which there wasn't) professional drivers plan ahead and still show up on time. If you use them be prepared for their traffic excuse.
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Posted On : 2024-05-31 09:27:58

Posted By : PennyLee_D
You didn’t show up to pick us up at the airport. We had to get another company for $90 dollars. You need to reimburse me the $92 I paid you to my credit card now please
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Posted On : 2024-05-21 16:13:08

Posted By : Labaydra_D
DO NOT BOOK ! !! They tried to pick us up 4 hours prior to our flight and refused to pick us up at least 2 hours before the flight .
When we were picked up the car was really small and very dirty on the inside. Seats were filthy and stained . The worst transportation experience ever .
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Posted On : 2024-05-13 19:04:40

Posted By : Taylor_P
I felt safe and taken care of right off the hop. Greeted and acknowledged quickly and efficiently. I booked a single occupancy van and they gave me my own car. A great and safe experience.
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Posted On : 2024-04-28 21:08:34

Posted By : Angela_B
The service was great. When I arrived at the Cancún airport, Roger messaged me to let me know he was waiting. It was smooth sailing from there. The only hiccup was - I misunderstood their hours of operation and booked my return trip outside of their normal servicing hours of 8am - 6pm. They still arranged a private car for me for my early flight home, but it came with an extra charge. My only feedback would be to make it clear that an extra charge is required for trips outside their operating hours. Other than that, they were very reliable, prompt, and professional and had great communication. I would use them again.
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Posted On : 2024-04-24 08:06:00

Posted By : Jennifer_K
It was better than trying to navigate through all the drivers at the airport vying to get our business BUT we paid for round trip shuttle and the Yamevi Travel staff made it seem like another family was not ready/might take another hour before we leave the airport just to get us to upgrade to private transport for an additional cost. A ploy to get more money because a gentleman showed up a few minutes after us and the staff had him to wait also. The driver we had was young and not very knowledgeable about the area when we asked questions, but he was pleasant. I’m thinking they might try to get more money for our return trip as well and we’ll have to pay so we don’t miss our flight.
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Posted On : 2024-04-21 07:07:32