Combine your pre cruise transfer from Heathrow and London to Dover, with an optional visit to one of the most impressive and dramatic Castles in the world, Dover Castle.
Posted By : James_S
The emphasis was certainly on arriving at our destination in Dover on time so we could embark on cruise ships. Picking us up at our London hotel and the handling of our luggage was exceptional and appreciated.
The sightseeing service felt like a throw in.
Again can’t complain too much as getting us to our ship for embarkation was much more important!
Rating :
Posted On : 2024-07-02 10:16:09 
Posted By : Frederick_K
The trip was well organized with good communication regarding pick up times.
There was no guiding in Dover castle and that would have been helpful. More time in the memorial also needed .
Rating :
Posted On : 2024-06-29 18:02:56
Posted By : Kendra_H
Exceptional! I would highly recommend for anyone looking for a transportation option to Dover. They were kind and courteous to all passengers including those who were late. They waited for them to make sure nobody was left behind.
Rating :
Posted On : 2024-06-28 10:39:49
Posted By : Leslie_N
We were misinformed of the pick up time which led to a very stressful morning not knowing if we were going to be picked up at all. Didn’t have very much time at the castle because of so many other pick ups. Horrible communication between customer service and us.
Rating :
Posted On : 2023-09-05 12:01:31
Posted By : elizabeth_f
We got picked up at our hotel at 7:15 am, got to Heathrow at 9:15 after picking ip others, hit traffic on our way to Dover, bus driver needed two breaks. Just tooooo long! We were exhausted from the length of the ride! Had no stops for the battlefield. Would not recommend for the cost! Bus driver and guide were bery nice and professional, but I didn’t care for it. I should have hired a private car for less money!!!
Rating :
Posted On : 2023-09-04 14:51:05
Posted By : Doombuggie
We booked the hotel to Dover cruise port transfer with a side-excursion to Dover Castle. Sharon was our guide and Paul our bus driver. They collect you from your hotel in smaller vehicle and pool you at a larger location to get on a large motor coach (which for us was near the Tower of London). First driver was actually early and was great as he pointed out a lot of things during that short trip (unfortunately I didn't grab his name). The only hiccup of the day was that there was some mistake done with the bookings and several tour participants were scheduled on this bus but they shouldn't have been given where their hotel was located. So we sat on the bus and waited probably a good hour+ trying to track these people down and then eventually to wait for them to grab a cab to where we were. I felt bad for Sharon and Paul as they made the best of it and I know it was a very stressful situation for them. Clearly International Friends bakes extra time into their schedules as we still got to the castle on time (I would assume this is typically to account for for traffic delays and not administrative mistakes like this one though). Please note that you should have your cruise luggage tags affixed to your luggage by the time you are picked up at your hotel. Once they drop off the people that purchased the Dover Castle excursion, they take the other people plus all of the luggage to the porters at the port, then come back and pick up the side-excursion people and take them to the port. If you choose to carry on your own luggage (vs using the porters) and are doing the castle excursion they said that they will leave any untagged luggage on the bus when they initially go to the port so that you can take it yourself later, but clearly this isn't the norm. On our bus, one person had had luggage that wasn't tagged (intentionally) so they did not give it over to the porters, but this clearly threw off the guide/driver (they were worried it was a mistake). Overall, I wouldn't hesitate to use International Friends again and appreciated the ease of the hotel-to-port transfer.
Rating :
Posted On : 2023-09-04 09:27:10 
Posted By : Kensey_D
The driver was an hour late, but it wasn’t their fault. The air museum was nice. The castle was pretty, but if you’re someone with mobility issues it’s definitely a hike to go see it.
Rating :
Posted On : 2023-08-24 08:29:51
Posted By : Kristen_B
Only issue, not enough time at Dover Castle. We only had 2 hours there but you need 3 hours. It's super interesting.
Rating :
Posted On : 2023-06-14 09:41:05
Posted By : Heather_P
Bus driver very helpful..guide cancelled ..long walk and 122 steep steps to get into castle but beautiful views..not a good tour for elderly.
Rating :
Posted On : 2022-07-02 21:28:38
Posted By : extramochafilm
Only disappointed I didn't purchase this for both before and after cruise! Guide and driver were excellent.
Rating :
Posted On : 2019-09-17 00:46:58
