Discover the Royal Palace of Madrid on a 1.5-hour guided walking tour. You will be able to discover how the kings of Spain lived. You will meet your guide at a meeting point. Hotel pickup and drop-off is not included. there is a combo option with the Museo del Prado, where you can visit the largest art gallery in Spain. And a way to discover Goya, Velazquez, etc.
Posted By : Stephanie_M
Would not recommend if this contracted tour company is used. Tour operator never responded to efforts to choose a meeting location, never answered my multiple tips to reach them until well after the fact and never showed up. We missed this entire experience due to the poor customer service and experience. After the fact, I saw on their Facebook page that they had multiple poor reviews.
Rating :
Posted On : 2024-06-13 03:48:44
Posted By : Rashid_a
The tour guide was good and very knowledgeable. She was very enthusiastic and genuinely interested to get the message across
Rating :
Posted On : 2023-07-21 12:32:44
Posted By : Marty_C
The Royal Palace was a really nice place to visit. Our tour guide was awesome.
I purchased yours in English yet at the Prado Museum they had us incorrectly in Spanish. I do not speak Spanish. So this tour was no good.
Rating :
Posted On : 2023-06-14 03:26:23
Posted By : valdemirhass
We booked the tour and they didn’t appear. After almost 2 hours waiting and trying to reach them, a guide told us the tour had been canceled and they didn’t inform us. They offered about her tour 2 days later and we arrived 45 minutes earlier. Again nobody appeared. They read the WhatsApp messages and didn’t answer or replied the phone calls. We lost again 2 hours and had no tour. We could have had a tour with get your guide, viator or Civitatis and in the end it is left Madrid without the guided tour.
They are unprofessional, unorganized, disrespectful liars… just criminals! Don’t book with them!!! Unprofessional and liars. Disrespectful!
Rating :
Posted On : 2023-04-08 06:51:42
Posted By : Matt_M
Absolutely terrible communication. Worst experience with tour company ever. No communication from Viator. Freelance tour guide mystery texts with changing time and location. Worst ever.
Rating :
Posted On : 2022-04-10 06:04:31
Posted By : Gabriel_Z
We were 4 minutes late to the meeting point, since we knew were running late, we tried to contact the tour company, they didn’t answered, when they finally answered they said it was too late! We went directly to the palace get our tickets with guided tour for 28 euros instead of 48 that we paid here.
Rating :
Posted On : 2022-03-11 04:34:00
Posted By : SyedFaisal_K
The palace is one of the most fascinating buildings i have seen with over 500 years of history and different rooms displaying the tastes of different eras.
Rating :
Posted On : 2022-01-17 21:36:33
Posted By : natalie_r
Excellent presentation by our guide! Such an impressive memory for our family (young adult ages)! European history is a rich experience to begin to understand the pride and interconnection of these nations.
Rating :
Posted On : 2022-01-03 06:16:08
Posted By : Thomas_W
Booked this tour through Viator and received confirmation. Day before the tour the company called to cancel saying they had no availability. Tour should not be advertised as available if it isn’t.
Rating :
Posted On : 2021-11-28 03:20:51
Posted By : Joseph_B
I signed up for an English speaking tour, but it ended up being bilingual. In a bilingual tour the guide has to give the information in 2 languages and there is not enough time to do that. The tour should have been labeled bilingual not English. People should know ahead of time what tour they are buying.
Rating :
Posted On : 2021-10-29 03:12:26