Tulum and Xel-Há All-Inclusive 1-day Guided Tour

based on 78 reviews

Duration:12 hours (approx.)
Location: Cancun, Riviera Maya & the Yucatan

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Infant (Age : 0 to 4)

CHILD (Age : 5 to 11)

ADULT (Age : 12 to 99)

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Upto 24 hours in Advance.

Mobile or paper ticket accepted

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PRODUCT DETAILS
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For all sea and culture lovers this is the perfect tour! The best of both worlds in the same day. A guided tour through the city of Tulum. Then enjoy unlimited snorkeling, food and drinks at the Natural Wonder of Xel-Há.

WHAT'S INCLUDED

✓ Use of the snorkel equipment with a free tube.
✓ Bottled water
✓ Buffet lunch, unlimited drinks and national open bar.
✓ Access to Tulum archeological site. (2 h approximately at archaeological area)
✓ Rest areas, hammocks and lounge chairs.
✓ Roundtrip transportation on a comfortable bus.
✓ Aquatic activities and tours of gardens and paths.
✓ Priority Access: You can have your admission bracelets on the bus on your way to the park.
✓ Lockers, changing rooms, toilets, showers and towel.
✓ Certified bilingual guide.

✗ Souvenir (available to purchase)
✗ Photo pass package (Available to purchase)
✗ Optional activities. These are educational activities of interaction with wild life, Sea Trek, Snuba

WHAT TO EXPECT

ADDITIONAL INFO

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Transportation options are wheelchair accessible
• Suitable for all physical fitness levels
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• Infants 0 to 4 years are Free of charge.
• Important: Children must be accompanied by an adult all the time.
• It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
• As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member. The Voucher schedule is informative.
• The Voucher schedule is informative.
• Tours and days of operation are subject to availability and changes.
• The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

CANCELLATION POLICY

Posted By : johnyv667
It is my second time in Mexico and I love visiting the beautiful parks it has to enjoy.

This time I wanted to visit this beautiful park that I couldn't reach last time due to time.

We went with two more friends and we really enjoyed all the activities it has, we were able to snorkel on its beautiful beaches, go on float rides and enjoy the zip lines.
Rating : full ratings
Posted On : 2024-05-21 21:38:28

Posted By : Baruchdv
As always everything is excellent in this park, I will gladly go again
I love the activities and the all-inclusive, especially the snorkeling
Rating : full ratings
Posted On : 2024-05-17 15:15:27

Posted By : nadiasimova
The most amazing tour yet again with Grupo Xcaret: Tulum and Hel-Ha Water Park. Wonderfully organized whole-day tour, clean coach, fantastic staff: Kevin ( our marvelous guide), David our driver and Alan - the additional supporting guide. Thank you for presenting Tulum and Mayan culture in a very comprehensive, fun way. My family and I had a superb, memorable experience.
Rating : full ratings
Posted On : 2024-03-16 17:43:03

Posted By : Global08858539372
My day trip to Tulum and Xen Ha was an absolute delight! The stunning archaeological ruins in Tulum offered a fascinating glimpse into Mayan history, complemented by the breathtaking coastal views. Xen Ha's natural beauty left me in awe; from snorkeling in crystal-clear cenotes to relaxing in the lazy river, every moment was magical. Our guide, Tainara, was exceptional—knowledgeable, friendly, and passionate about sharing insights into the local culture. Tainara's guidance added a personal touch to the experience, making it truly memorable. This all-day trip was a perfect blend of history, nature, and fantastic company.
Rating : full ratings
Posted On : 2024-02-01 09:04:07

Posted By : Michelle_C
Good combination of Tulum and Xel-Ha trip as it is only 15min apart. Long day trip but very punctual. Well organized and easily identified spot and transfer bus. The only reason I gave 4 star is about 40min wait in the transfer point on the departure trip and tour guide missed giving meTulum wrist band just because I fell asleep in the bus.
Rating : full ratings
Posted On : 2023-12-27 08:19:24

Posted By : Jia_L
Very knowledgeable and professional tour guide and well organized operation prior to and during the day of tour. Would recommend to friends and family for furure visits to canucn area
Rating : full ratings
Posted On : 2023-10-19 16:25:45

Posted By : susanharahap
Great park... the water is turquoise it's magnificent lots of fish to see, big and small... we had the chance to see rays without paying for the activity to swim with them.. 125 Cads per person l entry with unlimited non-alcoholic drinks, breakfast + lunch at the buffet so it's worth it, extra activity inside, we swam with the manatees it was great, rare to be able to go to water with them, give them food and caress them... between Xcaret and Xel-ha it is better to do the interior (zip line, water games, etc.) photo system is great. 👌
Rating : full ratings
Posted On : 2023-09-11 17:36:28

Posted By : elvysd2019
Everything excellent..
I lost some Ray Ban glasses. aviator type
On Saturday, September 9th.
By any chance will they be protected?
Thank you .
Rating : full ratings
Posted On : 2023-09-11 12:39:01

Posted By : Wander50496915890
It was hot! Bring an umbrella. Our tour guide/company gave us water bottles filled with cold water so that helped. Our tour guide,Jorge, was fun and friendly. Xel ha was perfect after spending a couple of hours in the heat of Tulum.
Rating : full ratings
Posted On : 2023-07-04 12:13:18

Posted By : lindseyyyyyyyy
I highly recommend Xel-Ha Park and the Tulum ruins guided tour.
I want to give a shoutout to Alex from the Cenote Snuba add-on experience at Xel-Ha Park. It was my first time scuba diving and Alex made me feel safe and comfortable. Definitely recommend this experience!
Rating : full ratings
Posted On : 2023-04-22 23:12:35