Acqua Plus is by far the most popular water park on the island of Crete, for twenty years now it offers great fun and good service to more than 100000 satisfied clients per year, is situated 5km from Hersonissos and only 30km from the city of Heraklion. It’s next to the Crete Golf Club.
Posted By : 469ajayj
I came to the park on Monday with my wife and 2 kids for the 1st time for my daughters birthday.
However we left feeling with a bitter taste and not wanting to come back.
1 - On the Crazy River ride I went down with my 2 kids. I came off the float at the 1st drop only to find there is no lifeguard here. I was then unable to get back on my float and before I know it there were 10 other people in the pool. It was very dangerous. I climbed out of the pool and didn't know where I was and still no help came at all whilst people piled up in the 1st drop. Eventually I managed to just walk off the ride. When I complained to the lifeguards they ignored me.
2 - My kids decided they wanted to go on the ride again later. My daughter (8 years old) was trying to get into her float and slipped down the slide and had to climb back up to get in the float. The life guard didn't even bother to help her. She eventually completed the ride and left the ride in tears.
3 - I went to management to complain who didn't apologise or try to make amends. They radio someone and then said it should be ok now.
4 - Later my kids went back on the ride and still no life guard at the 1st drop. My kids got stuck at this drop. I ended up climbing into the slide area to then push them down the slide.
5 - Again complained to guards who ignored us.
6 - As riders come off the slide they were not sharing floats so the kids couldn't get a float. I told the life guard at the bottom and other managers who were at the bottom of the slide and both ignored us or said to us "no English".
7 - Throughout the park the guards are not present. They don't wear anything to make them standout and they don't seem to pay attention to the riders.
From a safety aspect I am horrified at your park.
8 - Upon leaving our wristbands were scanned and somehow on the kids wristbands there were 3 beers???? I havnet drunk alcohol in 50 years and my wife doesn't drink. How on earth did this end up in our bill. We then had to argue this and refuse to pay and only pay for the items we ordered for lunch.
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Posted On : 2023-08-19 02:05:05 
Posted By : Linsey H
We booked our tickets online whilst we were on holiday. Saving us a few euros rather than booking with the hotel. It’s the same bus transfer whichever way you book. Website is a bit confusing as it doesn’t make clear the bus transfer is both ways but it definitely is.
When you hop on the bus (happened to collect right outside our hotel) the driver gives you a ticket with the pick up time written on it.
The park had only just opened when we arrived so we weren’t long in the queue to get in. Just had to show booking reference and everyone in the party was given a wrist band.
Spent the whole morning on various different slides and water attractions.
Lunch was super organised with a cafeteria style set up. Nicely undercover so you stay cool. Lots of dishes to choose from around the 8-10 euro mark. Our choices were the cheeseburger, gyros and fries and pork souvlakia all very tasty.
Total day for 4 adults cost £164 which included entry, transfers, meals, 4 drinks, 4 ice creams and a locker.
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Posted On : 2022-08-09 12:35:40
Posted By : abimwild
This water park is fantastic! There is a wide selection of slides and attractions for all ages and all thrill levels. Plenty of sun beds and the olympic sized pool is great. There is a huge selection of food which is good quality. Queues for slides are relatively short - no more than around 5/10 mins. The only criticism is the flooring in certain areas. It can get very hot during the peak heat times and also with Crete being very hilly, walking up slopes can be very slippy. Overall, an amazing water park for the family!
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Posted On : 2022-08-03 06:19:28
Posted By : Catherine C
Positives - The park itself is large and very spacious with plenty of sunbeds on offer. The onsite restaurant is great with lots of food options, not just fast food. The toilets and changing facilities are good. The queues for the slides go in very quickly, not much waiting. The contact less payment wristband is great as don't have to worry about cash and plenty of lockers for valuables. The mix of slides for all ages is good and there is a massive outdoor pool.
Negatives - the park overall is in great need of a refurbishment. Cracks on walkways need repairs and found a few of the slides gave you a sore back when coming down on the ridges. The lazy river was the laziest river I've ever encountered. You have to keep pushing yourself the whole way, I gave up at one point and walked to get out.
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Posted On : 2022-07-22 08:07:39
Posted By : Jenna_G
defiantly the scary water slides and the photos that the photographer took were hilarious! very good day just wish was more variety
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Posted On : 2021-09-29 06:06:05 
Posted By : sharkarama
The park was ok. Just ok. It's small and a couple of hours would be enough.
It's fairly dingy and unkempt. The connective sections on the slides are painful for your back.
It was fine untill a staff member manning the slides blew his whistle as I was about to go, because I was too early. That's fine, I stopped. Then he proceeded to very agressively and rudely tell me off Infront of alot of people for a while. I'm fine with the safety aspect and didn't have a problem waiting. But he was way over the top and unprovoked. Other staff members were abrupt and pushy. Ruined the day
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Posted On : 2021-09-08 07:26:09
Posted By : Nicola D
Great day out. No queues at all due to the virus keeping tourists away from Crete so did not actually need to skip the line at any point do can't comment on how effective that would have been.
The slides were great, good variety for all the family.
Very clean, clearly very covid aware. Temperature taken on arrival, sanitisers everywhere, even on ride queue areas.
The food was typical theme park food but seemed ok value. For a family of 5 having main course, drink and ice-cream it cost about £10 per head.
Would definitely go again.
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Posted On : 2020-08-23 04:59:37
Posted By : Shannon181
The park itself is brilliant plenty of nice water slides and enough to keep you busy. A Big tip, eat at the waffle bar or bring your own food, because the canteen food is disgusting and covered in flies. Looked like it had all been sitting there hours and was so overpriced. when we told the staff they didn't seem to care which was even more worrying.
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Posted On : 2020-06-18 09:36:47
Posted By : Nicola J
One of our favourite holiday waterparks, All the slides anyone could want, all ages and level of thrill seeker catered for. Life Guards on all slides. Plenty of sunbeds, lockers, loos and free rings for the slides . Shops and restaurants. Also a huge swimming pool. This place is a value for money must visit.
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Posted On : 2020-02-02 14:01:31
Posted By : nuttie_12
We visited here yesterday July 24th 2019. Was a bit wary having read mixed reviews. It was excellent, obviously not fresh and new as it is quite old but clean and tidy. If you search online you can find a 10% discount voucher. We chose to pay at the gate using a voucher. I am a nonswimmer and don't do slides so I was delighted to find my entry was only €5. For that you can still use swimming pool and lazy river. We were amazed at the choice of food in the cafeteria was as extensive as any taverna. Lunch with drinks for 4 people €35
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Posted On : 2019-07-25 10:56:04
