This is a all inclusive private tour. Your tour guide will handle all of the details for your day on the Island, including transportion, tickets, booking reservations and terminal fees. Your tour guide is a long-time Island visitor with a wealth of knowledge regarding the Islands rich history as well as the current day events happening on the island. Catalina Island and the town of Avalon are unique and have a charm that is all it's own. Let us show you the beauty of the Enchanting Santa Catalina Island.
Posted By : Getaway06574223392
Purchased this tour on Viator for the last day of our vacation. Received confirmation of the booking, meeting location and time, my credit card was charged several hundred dollars. I was double-checking the meeting location at 5:45 pm the night before and stumbled upon a vague, four-word message: trip canceled by Viator. I called the tour operator to find out what was going on and get more info. The man on the other end of the phone was unbelievably rude, repeatedly interrupted and talked over me, and snidely remarked, “that’s what you get when you book last minute”. Last minute? There was no indication on the tour info page that gave any advance timeline within which the trip had to be purchased or warning that the booking would not be honored if secured the day prior to departure, yet this person continually stated the cancellation was my fault. If an advance timeline is required, STATE THAT ON THE TOUR INFO PAGE. It is beyond me that this tour operator and Viator would advertise, book, and send CONFIRMATION OF BOOKING, let alone charge seven hundred dollars to my card and then out of the blue send a hidden message (stumbled upon only when I clicked on “chat with your operator”) that my booking was cancelled. I have no idea how Orange County Adventure Tours remains in business with this level of disrespect and piss poor customer service.
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Posted On : 2023-07-28 10:39:59 
Posted By : ERIN_K
My mother and I had the pleasure of touring the Laguna Beach coastal area and Catalina Island, two days back-to-back, with Cathey. Both tours were excellent, and we had a great time! Cathey was friendly, fun, and very attentive. We will contact her again for touring next time we are in the area—highly recommend!
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Posted On : 2023-03-11 20:37:54 
