Book your private transfer from the corresponding arrival terminal in Barcelona's port to your hotel or selected accommodation in Barcelona city. The driver will be waiting for you at the dock terminal, holding a board with your name, to take you hassle-free to your destination in the city centre.
Posted By : Robert_M
The transfer NEVER HAPPENED as no one could ever get in touch with the vendor. No one showed up and I had to end up taking a cab. Very disappointed
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Posted On : 2024-04-20 07:54:15 
Posted By : April_H
Driver was prompt and communicative, contacting me in advance to keep me informed of his expected arrival.
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Posted On : 2024-04-10 07:07:45
Posted By : Malcolm_J
Our driver did not wait for us to disembark from our ship. After contacting your office we were told he arrived at 8am and left at 8.15am. We were not allowed to leave the ship till 8.15 , so was out at the terminal waiting at 8.30. We waited for 2 hours and had to call a taxi. Pathetic and a total waste of money. Other drivers waited for over 2 hours. Would not use or recommend your company again.
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Posted On : 2023-12-17 23:59:23
Posted By : rod539
We booked a private transfer from the cruise port to the city centre but the taxi never arrived. We had to pay for another taxi from a taxi rank. When We complained to Viator they said that the driver claimed “you did not show up” and refused a refund. However, we were at the agreed pick-up on the pier 30 minutes early and waited until 25 minutes after the pickup time. The pickup was at the single exit from the ship and we were told not to walk away from that point. We adhered to that absolutely. The driver apparently claimed that we did not answer his calls and messages but none was received and we were unable to contact the emergency help number.
The attitude of Viator has been high-handed and disappointing to say the least. It seems that if the driver says we did not show up then we must be dishonest - someone certainly is but it is not us! Viator then refused to communicate further - hmm!
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Posted On : 2023-12-02 11:23:46 
Posted By : Alba_S
Very friendly! Drove safely and gave us information about the area as he drove us to hotel. He have us great tips on what to see.
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Posted On : 2023-11-24 09:20:06
Posted By : KJHBelfast
The driver showed up right on time at the designated meeting spot. He helped us put all of our luggage in the car and drove us straight to our destination, we had no problems at all.
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Posted On : 2023-10-24 13:15:05
Posted By : Marc_S
We sat at the cruise terminal for 2 hours. We emailed the tour operator when we arrived to no avail. Once the driver finally arrived he showed up in a taxi. We could have hailed a taxi upon arrival and saved money. Awful experience
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Posted On : 2023-10-20 12:18:28
Posted By : Jenny_C
Very bad experience , we waited at the Cruise Terminal over an hour Called the operator 3 times ,and a few times been cut off, until they send a taxi to pick us up
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Posted On : 2023-10-13 16:14:15
Posted By : Michael_P
Fabricio was a fabulous driver. Very prompt, personable and friendly. I would highly recommend viator to friends, colleagues an family. They provide excellent service
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Posted On : 2023-10-10 18:43:12
Posted By : GIRALDO_L
After 40 min wait at Barcelona port walking outside looking for the driver with my name on it, we took a taxi to the hotel. Got a call after we were on the taxi ride for 10 min.
I already canceled pickup from Madrid airport
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Posted On : 2023-09-19 03:42:56
