Take the opportunity of scuba diving in the pure waters of Mediterranean Sea, to see the amazing coral reef pattern and colorful fish. It’s an amazing experience that you must avail.
Posted By : Karen_S
For context, we were 3 people, 2 divers, and a non-diver (my pregnant wife). I also messaged on Viator to let them know my wife is pregnant.
It's clear that because I've told them I will be requesting a refund they have contacted Viator and provided false information.
Please note that this is not a reflection of the staff who operated the tour.
In the attached pictures, you'll see the full WhatsApp conversation that I had with them in which I told them that my wife is pregnant, that she will be a non-diver, and that we specifically chose this one as it had a maximum number of travellers of 15 people. They called me as you can see from the chat and they confirmed it would be a small capacity boat. The gentleman kept repeating himself about the size of the dive group, and that it would be 'small' to which I reminded him that we were concerned with the number of travellers, not the size of the dive group. You'll see that before the trip I messaged again to express that I was VERY unhappy with the size of the group, especially because we paid almost double the price of a larger capacity option. They sent me a link to the option to question why I was not willing to pay the shuttle fee. They sent me a different link to another 'tour' which was almost half the price and included EUR 10 pp for the shuttle. All of this you can see in the WhatsApp chat.
You'll see on the Viator webpage, that as of today it says 15 people, but we were on a boat with a capacity of 81 people! I've attached a picture of the boat, and in the picture you can see that there are more than 15 travellers, and that is after most of the people had disembarked. Not only was the initial group much bigger than we paid for, but another boat came up beside us and the travellers on that boat came onto ours and used the equipment etc.
To top it all off, the A/C shuttle was so hot that my brother almost fainted, and when we opened the window as the A/C was not good enough the operator wanted us to close it! It was about 40 degrees celsius in the shuttle. We and the other travellers ignored him and opened all the windows. In the end, the driver also opened his window and left the A/C running.
As you can also see in the advert, they say that there is plenty of opportunity to snorkel. This too was a lie. When travellers asked for masks/fins/snorkel they were told that it was a scuba tour and reserved for divers!
My wife had a horrible experience. She had no place to relax as the boat was really full!
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Posted On : 2024-07-18 10:49:14 
Posted By : shahyma-eva b
Very nice experience, very kind divers who listened to our needs, top activity, thank you for this day!
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Posted On : 2024-05-29 13:13:36 
Posted By : Taharam_C
Very cheap option. Good experience for beginners. Wasn’t much coral reefs to explore but def recommend if you haven’t dived before
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Posted On : 2023-10-17 05:53:42
Posted By : Ramy M
It was a good experience as it was my first time ever for diving. I had a nice time there but there are a couple of points I need to clarify.
1- the pickup time is set to be 9:00 but they contacted me via WhatsApp to make it 8:30 and they didn't stuck to the planned time here. And I needed to go to a pick up location and they didn't come to my place as they mention in the event description.
2- the driver picked me up on time but we didn't go directly to the event but I stayed in the bus for 1 extra hour for collecting the other people from other events which was not the best thing + the driver was driving very fast and I didn't feel it was very safe.
3- we were 3 groups on the boat Turkish, Russian and English speaking ones. The divers were professional but they needed to rush up to finish all of people in the boat so personally I bleed from my nose and I think that happened because they guy with me didn't give my ears enough time for equalizing.
4- food was not bad
5- for photos we payed 550 Lira (20$) which is I find not the best value for money
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Posted On : 2023-08-31 02:58:02
Posted By : touriae505
Anyone who has never been diving should definitely do it at least once in their life. The crew and the diving instructors were all super nice and attentive. I was really impressed. Thank you for the wonderful day
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Posted On : 2023-08-22 13:34:37
Posted By : 991sergiug
Our experience was absolutely wonderful! Everything was just fine! The driver took us from the hotel at the scheduled hour. The crew from the ship was so friendly and the instructors were professional. The experience itself was fantastic. We are looking forward to repeat it!
We highly recommend it!
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Posted On : 2023-08-22 10:25:49
Posted By : 669sevarar
It was awesome, everything was organized perfectly from the meeting place to the end . The instructors are professional and very kind. I recommend it to everyone, I had an unforgettable experience
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Posted On : 2023-08-17 10:56:03
Posted By : Ramóna K
I recommend it, I planned it for a long time and now I managed to implement it, the organization is also excellent, I am completely satisfied with everything.😊
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Posted On : 2023-08-16 02:47:02
Posted By : omarw730
Punctuality in picking up, nice people to go around and beautiful places.
I can recommend it to everyone. Lunch is good and sufficient.
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Posted On : 2023-08-15 15:42:21
Posted By : ayyoube777
Having recently engaged in a diving excursion with Tourmania, I can confidently say that I had an incredible experience. From start to finish, every aspect of the trip was meticulously organized and executed, leaving me with nothing but positive memories.
Having recently engaged in a diving excursion with Tourmania, I can confidently say that I had an incredible experience. From start to finish, every aspect of the trip was meticulously organized and executed, leaving me with nothing but positive memories.
The expertise and professionalism demonstrated by the Tourmania team were truly commendable. The dive instructors were highly knowledgeable, experienced, and attentive, ensuring the utmost safety and enjoyment throughout the entire dive. Their passion for diving was contagious, making the whole experience even more exhilarating.
One aspect that stood out to me was the quality of equipment provided. The diving gear was top-notch and well-maintained, adding an extra sense of security and comfort during the underwater exploration. It further affirmed Tourmania's commitment to providing a first-class diving experience.
Moreover, the overall organization and logistics of the trip were seamless. Transfers to and from the dive sites were punctual and efficient. The staff was incredibly friendly and helpful, always willing to answer any questions or address any concerns.
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Posted On : 2023-08-11 14:39:04
